The administration survey has the same aim as the actuarial survey – to allow schemes to understand what core services they should be receiving for their fees. The survey is not a tool to drive down fees. Administration should be regarded as a valued professional service, the aim is to ensure schemes receive value for money.
Services and fees can often differ dependent upon the size of the scheme, and the type of provider. We use the research to help match schemes with the most suitable provider.
All of our previous surveys are free to download: